Out of hours

Don’t forget that your local pharmacist is a great source of advice and treatment for minor injuries and illnesses.

There are also some great resources for self care on the NHS website.

You can also submit an eConsultation via the relevant yellow icons towards the bottom of this page, and receive a reply by the end of the next working day. Please note that eConsultations are sometimes switched off at weekends, bank holidays, and during our monthly Wednesday training days, to help us to manage demand. 

If you do need to be seen urgently outside of our opening hours, and cannot wait until the next working day, you should dial 111, which will direct you to the most appropriate treatment options.  Calls to NHS 111 are free from mobiles and landlines.

 

Other out of hours services available in Liverpool

 

Walk in Centres

NHS Walk-in Centres are available if you feel unwell or suffer from a minor injury when you’re away from home or your GP Surgery is closed. Walk-in centres are open seven days a week usually from 8am to 8pm. You can attend any walk-in centre and you don’t need an appointment – you can just turn up.

Walk-in centres can offer treatment for minor illnesses and injuries including: Minor infections and rashes / Stomach upsets / Minor cuts and bruises / Strains and sprains / Coughs, colds and flu-like symptoms. Walk-in centres also provide emergency contraception.

You’ll be asked about your medical problem when you arrive at a Walk-in Centre. Patients are treated based on the urgency of their need, so please be aware that during busy times that you may need to wait.

To find your nearest Walk-in Centre visit nhs.uk.

Walk-in Centres should be your first point of call before attending the A&E department, unless your condition is of a more serious nature, or outside of our opening hours.

See opening times and information for Liverpool Walk-in Centres.

 

Accident and Emergency departments

Please only use A&E for accidents and emergencies that cannot be managed with the above options.

Royal Liverpool University Hospital (A&E)
Prescot Street, Liverpool L7 8XP
Tel: 0151 706 2000
Fax: 0151 706 5806

University Hospital Aintree (A&E)
Lower Lane, Fazakerley, Liverpool L9 7AL
Tel: 0151 525 5980

Alder Hey Children’s Hospital (A&E – children only)
Eaton Road, West Derby, Liverpool L12 2AP
Tel: 0151 228 4811

Emergency Ambulance services can also be contacted at any time by dialling 999.

eConsults are switched off during weekends and bank holidays, but you can still use the service for self help information.

Contact reception

Contact reception online for administrative queries such as reports and sick notes, with a reply by the end of the next working day.

eConsultation

Appointment requests, advice about a specific condition, or general advice from one of our clinicians, with a reply by the end of the next working day.

Online Services

Order repeat prescriptions and access your GP records online.

Register

Register as a patient with the practice.